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Zerorez Carpet Cleaning Columbia SC

Updated 2026-07-17 · 2,466 reviewed · 269 listed · Scored from 2,909 Google reviews · How we rank ›

4.8(2909) 86 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery CleaningMove-In/Move-Out CleaningResidential/House CleaningWindow Cleaning

Google-verified2,909 Google reviews

Zerorez Carpet Cleaning Columbia SC
Services
Carpet & Upholstery Cleaning, Move-In/Move-Out Cleaning, Residential/House Cleaning
Reviews
2909

What recent reviews say

Most customers find Zerorez delivers visibly fresher, better-smelling carpet within their service window. Technicians like Austin, Devin, Keion, and Grant consistently earn praise for courtesy and speed. A small group reported disappointing stain removal or felt the work moved too fast for their needs, and a few questioned whether the cost matched the result on heavily soiled carpet.

The business serves residential homes and apartments across the metro. Their website claims Platinum Certification and a "#1 Cleaning System" rating, though reviews turn on individual technician skill and whether expectations align with what one treatment can achieve.

Praised for
  • professional and friendly technicians
  • carpets look and smell noticeably better
  • on-time arrival and efficient service
  • stain removal success
Watch-outs
  • inconsistent cleaning depth on some jobs
  • rushed service without enough attention to problem areas
  • pricing higher than expected or alternatives
  • communication lapses after booking
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffconsistent-qualityprofessional-appearance
Best for: families with pets, homes with heavily used carpet, people selling homes needing move-in-ready appearance
Think twice if: the price felt steep for results elsewhere, or your carpet needs deep stain work that may require extra time and cost

Strengths

  • technicians named in reviews (Austin, Devin, Keion, Grant, Jesse, Aaron)
  • same-day visible results praised consistently
  • on-time, friendly, respectful of homes
  • stain removal strength when allowed adequate time

Worth knowing

  • Technicians named and praised: Austin, Devin, Keion, Grant, Jesse, Aaron, BJ
  • One reviewer reported over $200 spent with limited stain removal, later solved by competitor
  • Another noted fast service but wanted more attention to closet and high-traffic areas
  • Business advertises Platinum Certification by Carpet and Rug Institute and independent "#1 Cleaning System" rating
  • Customers report carpets smell noticeably better post-service
  • Third-floor apartment cleaning mentioned as managed successfully

What reviews say by service

Carpet & Upholstery Cleaning
Most report carpets transform in appearance and smell; a small group felt depth was uneven or stain removal fell short of expectation
Residential/House Cleaning
Residents praise speed, politeness, and fresh results; a few noted rushed work missed spots like closets or areas with tracked moisture

How it compares

  • Rated 4.8 against a 4.77 average across the 75 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Rank
Star rating 87
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
2697
4
112
3
27
2
18
1
55

Common questions

Do you clean on the same day I call?
Reviews show same-day or next-day availability, with technicians arriving on time as scheduled.
Can you remove set-in stains?
Success varies by carpet age and stain type. One customer reported disappointing results on old stains, while others saw stains disappear completely. Call for a quote on older or heavily soiled carpet.
Do you serve apartments?
Yes; a reviewer noted successful cleaning of a third-floor apartment, with the technician handling stairs and bringing carpet close to ready-for-new-occupant condition.
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Last updated 2026-07-17