How this site handles your information
Columbia Cleaning Service Guide is an independent directory of cleaning service businesses in Columbia, published by Columbia Cleaning Service Guide. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.
Information this site collects
When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.
Who receives your enquiry
Your submission goes through our lead-capture processor, which delivers it to the cleaning service business you enquired about and to the site operator. Those are the only recipients of a form submission.
Cookies and local storage
The site uses sessionStorage in your browser to remember how you arrived (referrer, landing page, UTM parameters) so that an enquiry sent later in your visit carries the right source. It is first-party and session-scoped, not a tracking cookie; it is gone when your browser session ends and is never shared across sites.
Usage measurement
This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.
Other services involved
Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.
Where listing data comes from
Listings are built from public sources such as Google Business Profile reviews. What we keep is derived analysis: scores, summaries, and sentiment, never the raw review text itself. Businesses that want a listing corrected or removed can follow the listing policy.
Retention and your requests
Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to the publisher contact details on the about page.