Dickson Brothers Shoe & Leather Care
Dickson Brothers excels at restoring high-end shoes and leather goods to exceptional condition, with reviewers consistently praising the quality of work and Oakley's expertise on luxury brands like Gucci, Hermès, and Allen Edmonds. The family business attracts customers willing to wait weeks or months because the craftsmanship justifies the time, yet multiple recent reviews cite poor communication, lost shoes during multi-month waits, and unresponsive customer service when problems arise. Work spans shoe resoling, heel replacement, zipper repair, leather conditioning, and customization that other cobblers decline. Parallel parking is free for 30 minutes in the freight zone. However, turnaround averages 8-10 weeks, calls go unanswered, and frustrated customers report shoes going missing from storage after being left without updates for months.
