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True Care Carpet And Air Duct Cleaning

Updated 2026-07-17 · 2,466 reviewed · 269 listed · Scored from 39 Google reviews · How we rank ›

4.9(39) 82 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery Cleaning

Google-verified39 Google reviews

True Care Carpet And Air Duct Cleaning
Service
Carpet & Upholstery Cleaning
Reviews
39

What recent reviews say

Most reviews celebrate Carey's punctuality, friendliness, and thorough work across carpet, duct, and dryer vent cleaning. Customers consistently note competitive pricing that matches quotes. One eight-year-old complaint describes a major upholstery cleaning failure, unmet requests, and refusal to remedy the work, though this remains an outlier in an otherwise strong track record.

Praised for
  • punctual arrival and on-time completion
  • friendly and personable technician
  • thorough cleaning and visible results
  • knowledgeable and patient explanations
  • honest pricing and no surprise charges
Watch-outs
  • poor upholstery cleaning quality and coverage
  • ignored customer instructions and requests
  • inflexible service recovery on failed work
reliable-schedulingtrustworthy-staffattention-to-detailfriendly-stafffair-pricingthorough-cleaningprofessional-appearanceresponsive-customer-service
Best for: Homeowners seeking reliable carpet and duct cleaning from a personable, on-time technician
Think twice if: One old complaint involved complete upholstery job failure and refusal to rework; ask for detailed scope and written confirmation before booking large upholstery projects

Strengths

  • Carey's consistent punctuality and approachability
  • transparent communication during and after service
  • competitive pricing that holds to quoted amounts
  • recovery of surprising debris (lint clogs, trapped dirt)

Worth knowing

  • Carey Wiles is the named technician across nearly all positive reviews
  • Before-and-after pictures provided (though one older review noted they were initially not offered)
  • Washes machine drain clogs and replaced air filters as add-on value
  • One review mentioned washing-machine drain clog discovery and repair
  • Prices matched quotes exactly; no hidden charges reported in positive reviews

What reviews say by service

Carpet & Upholstery Cleaning
Carpet cleaning consistently praised for restoring old carpets to like-new condition and removing odor. One eight-year-old upholstery complaint describes poor coverage and refusal to remedy.
Deep Cleaning & Post-Construction Cleanup
Recommended for new homes; reviewers note profound debris removal from old carpet and improved allergies after duct cleaning.
Pressure Washing & Exterior Cleaning
No direct review evidence for this service.

How it compares

  • Rated 4.9 against a 4.77 average across the 75 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Rank
Star rating 90
Review volume 70
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
38
4
0
3
0
2
0
1
1

Common questions

Is Carey always the technician?
Carey Wiles is named in nearly all recent positive reviews and explicitly requested by returning customers. The business does not confirm exclusive availability in the data.
Do you provide before-and-after photos?
Recent reviews confirm before-and-after pictures and videos are provided, though one 2020 review initially noted they were not offered before requesting them.
How quickly can you schedule?
One 2019 review reports booking within two business days. Check directly for current scheduling.
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Last updated 2026-07-17