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Sincerely Yours, Inc.

Updated 2026-07-17 · 2,466 reviewed · 269 listed · Scored from 110 Google reviews · How we rank ›

4.9(110) 89 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery Cleaning

Google-verified110 Google reviewssince 1959

Sincerely Yours, Inc.
Service
Carpet & Upholstery Cleaning
Reviews
110

What recent reviews say

Staff arrive on time with the skills to restore carpets and rugs that homeowners thought were beyond saving. Water damage calls get same-day or next-day responses; technicians named Steven, Chris, Victoria, and others are repeatedly praised for professionalism and patience during emergencies.

The business handles residential and commercial carpet cleaning, upholstery, oriental rugs, and restoration work. Pick-up and delivery is available; one reviewer mentioned reasonable pricing. Named staff members earn consistent recognition across multiple reviews for courteous, efficient work.

Praised for
  • professional, reliable staff
  • quick response and same-day appointments
  • thorough cleaning on heavily soiled items
  • pick-up and delivery service
  • transparent pricing and honest assessment
Watch-outs
  • scope creep or undisclosed additional charges
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffresponsive-customer-serviceprofessional-appearance
Best for: Homeowners with water damage emergencies or neglected carpets needing expert restoration.
Think twice if: Get written confirmation of the full scope of work before hiring to avoid surprise charges.

Strengths

  • same-day or next-day emergency response
  • pick-up and delivery for rugs and upholstery
  • restores heavily soiled or aged items
  • IICRC and IAQA certified staff

Worth knowing

  • Steven, Chris, Victoria, Pam (booking), Jennifer Broome, Kris Johnson, Toby, Hunter Johnson, and Jacob named across reviews for professionalism and skill
  • Pick-up and delivery service for rugs and upholstery
  • Responded in under an hour to Still Hopes Retirement Community water event
  • Free moisture damage assessment offered
  • One reviewer saved thousands avoiding carpet replacement after cleaning heavily stained carpet

What reviews say by service

Carpet & Upholstery Cleaning
Reviewers consistently report heavily soiled carpets and aged rugs restored to bright, fresh condition; outdoor cushions cleaned from dirt and bird droppings; upholstered furniture returned looking new.
Move-In/Move-Out Cleaning
Reviewer noted new home with heavily stained carpets upstairs was cleaned to avoid full replacement.

How it compares

  • Rated 4.9 against a 4.77 average across the 75 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 89
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
105
4
2
3
1
2
0
1
2

Common questions

Do you offer pick-up and delivery for rugs and upholstery?
Yes. Reviewers confirm the company picks up rugs from homes and facilities and delivers them back cleaned. They also handle upholstered furniture and outdoor cushions.
How quickly can you respond to water damage?
Multiple reviewers report same-day or next-day response. One commercial account states the team arrived in under an hour for a water event.
Can heavily stained or old carpets be saved?
Yes. Reviewers describe carpets thought to be beyond repair being restored, and one customer avoided carpet replacement by using their service instead.

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Reviewers consistently report fast emergency dispatch, transparent updates during restoration work, and a team that makes traumatic situations manageable. Water damage, mold, and fire restoration dominate the feedback; Nicole Branham and senior staff like Jon and Dickie Walters earn repeated praise for responsiveness and expertise across residential and commercial jobs.

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Kingsley Water Damage & Fire Cleanup
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Kingsley Water Damage & Fire Cleanup

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Kingsley responds within hours to water, mold, and fire damage emergencies, with crew members consistently praised for arriving on time, explaining work clearly, and protecting the home during mitigation. Reviewers highlight staff like Dante, Teddy, Angel, and Armando by name, noting their respect, professionalism, and care in stressful situations. Insurance companies approve their work immediately, and the company coordinates follow-up inspections and dehumidifier removal with no surprises at billing. Multiple reviewers mention repair work held up for years and found rot or mold damage others missed, returning the affected areas to safe, dry condition.

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Last updated 2026-07-17