25 low data
Kudos Super Clean & Disinfecting LLC
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential/House Cleaning
Dickson Brothers Shoe & Leather Care
Residential/House Cleaning
Google-verified72 Google reviews
- Service
- Residential/House Cleaning
- Reviews
- 72
What recent reviews say
Dickson Brothers excels at restoring high-end shoes and leather goods to exceptional condition, with reviewers consistently praising the quality of work and Oakley's expertise on luxury brands like Gucci, Hermès, and Allen Edmonds. The family business attracts customers willing to wait weeks or months because the craftsmanship justifies the time, yet multiple recent reviews cite poor communication, lost shoes during multi-month waits, and unresponsive customer service when problems arise.
Work spans shoe resoling, heel replacement, zipper repair, leather conditioning, and customization that other cobblers decline. Parallel parking is free for 30 minutes in the freight zone. However, turnaround averages 8-10 weeks, calls go unanswered, and frustrated customers report shoes going missing from storage after being left without updates for months.
Praised for
- expert craftsmanship on luxury footwear
- transforms worn shoes into like-new condition
- knowledgeable staff who explain work thoroughly
- family-owned business with deep experience
Watch-outs
- months-long wait times without proactive updates
- poor communication and difficulty reaching by phone
- items lost or misplaced during storage
- prepayment without guaranteed timelines
thorough-cleaningtrustworthy-staffattention-to-detailfriendly-stafffair-pricingpoor-communicationlate-arrival
Best for: customers with luxury or sentimental boots and shoes willing to wait weeks for meticulous restoration.
Think twice if: expect turnaround of 8-10 weeks minimum, limited phone availability, and risk of items sitting in storage without proactive updates if backlog builds.
Strengths
- 5th-generation master cobbler Oakley restores luxury brands others won't touch
- transforms scuffed, worn leather into like-new condition
- handles custom work and specialized repairs (zippers, elastic, dye work)
Worth knowing
- Oakley is 5th-generation master cobbler, recently invited to Allen Edmonds exclusive retreat
- shop located on Main Street (rebuilt from original 5-Points location)
- accepts mail-in work for out-of-state customers
- prepayment required but no guaranteed completion date
- parallel parking free for 30 minutes in freight zone
- text-only communication preferred; phone calls not consistently answered
What reviews say by service
- Residential/House Cleaning
- Reviews speak to shoe/leather restoration (resoling, heel/zipper repair, conditioning, stain removal on suede and leather), not residential house cleaning.
How it compares
- Rated 4.5 against a 4.8 average across the 147 residential/house cleaning businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
How We Rank Star rating 72
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
61
4
2
3
1
2
0
1
8
Common questions
- How long does a typical repair take?
- Turnaround is 8-10 weeks on average. They aim to finish sooner when possible, but backlog and high demand can extend waits. Oakley may not begin work immediately upon intake.
- Can I reach you by phone?
- The shop prefers text communication and does not consistently answer phones. Responses via text can be slow, especially during high-volume periods.
- Do you work with designer and luxury brands?
- Yes. Oakley has restored Gucci, Hermès, Christian Louboutin, Allen Edmonds, Blundstone, and other high-end footwear. He also accepts custom and specialty work other cobblers turn down.
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