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Floor Pro arrives on schedule and leaves carpets looking brand new. Reviewers consistently praise the technicians (Shamond, Glen, Jimmy, Joshua, Ernest, and others are named) as friendly and professional. The crew handles high-traffic areas with pets, tough stains including blood and food marks, and oriental rugs with equal care. One recurring detail: they send photos of technicians before arrival and call to confirm timing. A single negative review centers not on cleaning quality but on the office's aggressive billing approach during an insurance claim delay spanning seven months.
The business handles both carpet cleaning and upholstery work, with reviewers noting lack of heavy residual odor and willingness to address related issues (one technician cleaned a dryer vent and fixed a kinked vent tube without being asked). Repeat customers are common, citing reasonable pricing and proactive communication via email and phone.
Two reviews consistently praise owner Mr. Gladden for skilled carpet cleaning and a 100% satisfaction guarantee. Limited evidence, but both customers recommend the service without reservation.
Technicians arrive quickly and handle carpet, upholstery, and water damage work with care. Staff like Anthony and Kevin explain their process, wear shoe covers, and follow up with customers. One reviewer experienced delays when Voda's contractor missed repeated estimate deadlines for insurance, though the initial emergency response was solid. Online booking works smoothly. Regular carpet cleaning runs about an hour for three rooms. Reviewers consistently praise politeness, on-time arrival, and visible results on tough stains. The business states IICRC certification and serves six South Carolina areas.
Todd delivers reliable carpet cleaning across residential jobs, earning consistent praise for professionalism, efficiency, and stain removal results. A few older reviews flagged equipment limits on industrial-scale work and lingering pet odors, but the bulk of feedback praises his attention to detail and fair pricing.
Last updated 2026-07-17